How can we help?

Documentation, community answers and direct support — all in one place.

Frequently Asked Questions

If you have PRO with iCloud or Google Drive sync enabled, simply install FlightLog on your new phone, sign in and your logbook syncs automatically. For Free users, use Settings › Export to create a CSV backup, then import it on the new device.

Yes. Your logbook is stored locally on your device. Weather data and map tiles are cached from your last connection. You can log flights and access previously fetched data without an internet connection — data refreshes when you reconnect.

FlightLog used to offer a one-time lifetime purchase, which has since been discontinued. If you purchased a lifetime licence and it is no longer recognized, go to Settings → Restore Purchases inside the app. If the issue persists after restoring, contact support@flightlog.io with your original order confirmation (Apple receipt or Google Play order ID) and we will resolve it manually.

Subscriptions are managed by the App Store (iOS) or Google Play (Android). Go to your device's subscription settings, find FlightLog and tap Cancel. Your PRO access continues until the end of the current billing period.

FlightLog accepts CSV (with column mapping), LogTen Pro exports and MyFlightBook exports. See the Import page for full details and instructions for each source.

Your logbook is stored on your device. PRO subscribers with sync enabled have an encrypted copy in iCloud (iOS) or Google Drive (Android). No flight data is stored on FlightLog servers. See our Privacy Policy for full details.